Frequently Asked Questions

Get answers to common questions about Classic Custom Facial.

Allow 60 to 75 minutes for the Classic Custom Facial, including a full skin consultation, tailored product application, and a luxurious arm, hand, and facial massage. Timing may vary slightly depending on skin needs and any additional add-ons you request.

Yes; our professional estheticians perform a detailed skin consultation to identify sensitivities and select gentle, hypoallergenic products. They will customize techniques to minimize irritation, and recommend aftercare and patch tests if you have a history of reactions.

For maintenance, many clients book every four to six weeks to support skin cell turnover and consistent results. Your esthetician may recommend a personalized schedule based on skin condition, treatment goals, and seasonal changes.

Yes, extractions can be performed when appropriate and after assessing skin health. Our estheticians use gentle, sterile techniques to minimize trauma. If skin is inflamed or acne is severe, extractions may be deferred and treatment alternatives recommended.

Avoid heavy makeup, direct sun exposure, aggressive exfoliation, and saunas for 24-48 hours. Use gentle skincare as recommended by your esthetician, apply SPF daily, and follow homecare instructions to preserve the facial’s benefits.

Absolutely — we offer optional add-ons like LED therapy, chemical boosters, or specialized masks to address concerns such as acne, aging, or hydration. Your esthetician will recommend enhancements based on your consultation and desired outcomes.